Sale Policy

Sales Policy

Effective Date: March 24, 2025

At STAYXTOP, we are dedicated to providing high-quality lubricants and exceptional service to our customers. Our Sales Policy is designed to ensure a smooth and transparent shopping experience for you. Please take a moment to review the details of our sales process.

1. Product Availability

We strive to keep our inventory up to date, but due to high demand or unforeseen circumstances, certain products may be out of stock. In the event that an item is unavailable, we will notify you immediately and offer alternatives, a backorder option, or a full refund if necessary.

2. Pricing

  • Product Pricing: All product prices are listed on our website in USD (United States Dollars) unless otherwise stated. Prices may be subject to change without prior notice, but the price at the time of purchase is the price you will be charged.

  • Sales Tax: Sales tax will be applied to your order based on the applicable tax rates in your jurisdiction. The tax amount will be calculated and displayed during checkout.

  • Shipping Costs: Shipping fees will be added to your order at checkout. We offer various shipping methods, and shipping costs are calculated based on your order size, destination, and selected shipping method.

  • Discounts and Promotions: Periodic promotions or discounts may be available on certain products. Please note that discounts and promotions cannot be combined with other offers unless explicitly stated. Promotional offers are valid only during the specified time period.

3. Order Placement and Confirmation

  • Placing an Order: To place an order on our website, select the items you wish to purchase, proceed to checkout, and enter your payment details. Once your payment is processed, we will send you an order confirmation email containing the details of your purchase.

  • Order Processing: All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

  • Order Changes: Once your order is placed and payment has been processed, it is difficult to make changes to your order. If you need to change your order, please contact our customer support team as soon as possible, and we will do our best to accommodate your request before the order is shipped.

4. Payment Methods

We accept the following payment methods for orders placed on our website:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: Secure and convenient PayPal payments.
  • Bank Transfers: For certain orders, we also accept direct bank transfers. Please note that processing times for bank transfers may vary.

All transactions are processed securely, and we use the latest encryption technologies to protect your personal and payment information.

5. Order Shipping and Delivery

  • Shipping Methods: We offer various shipping methods for both domestic and international orders. Shipping options will be presented to you during the checkout process.

  • Processing and Delivery Times: Orders are processed within 1-2 business days. Delivery times depend on your location and the shipping method you select. Domestic orders typically arrive within 3-7 business days, while international orders may take 7-14 business days.

  • Shipping Costs: Shipping costs are calculated based on the size of your order and the delivery address. Any applicable shipping fees will be displayed at checkout before you complete your purchase.

6. Sales Limitations

  • Order Quantity Limits: STAYXTOP reserves the right to impose limits on the quantity of products purchased in a single order. This is to ensure fair access to our products for all customers.

  • Geographical Limitations: We ship to most countries worldwide; however, some locations may have shipping restrictions. If your address is in a restricted region, we will notify you and offer alternatives where possible.

7. Customer Service and Support

Our customer service team is available to assist you with any inquiries or issues related to your order. If you need help, have questions about our products, or encounter any issues, please feel free to contact us:

  • Email: info@stayxtop.com
  • Phone: +123-456-7890
  • Address: 4278 Heather Sees Way, United States

8. Returns and Refunds

We strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, please refer to our Return and Refund Policy for detailed instructions on how to initiate a return or refund. All returns must comply with the terms outlined in our return policy.

9. Sales Restrictions

STAYXTOP reserves the right to refuse or cancel any orders that violate our sales policy, are suspected to be fraudulent, or involve other issues such as payment problems or insufficient stock.

10. Sales Tax and Duties for International Orders

For international orders, customs duties, taxes, and import fees may apply once the shipment reaches your country. These additional charges are the responsibility of the customer and are not included in the total price at checkout. We recommend contacting your local customs office for more information on applicable charges.

11. Changes to the Sales Policy

We may update or modify this Sales Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy. Please review this policy periodically to stay informed about our terms and conditions.

12. Agreement to Terms

By placing an order with STAYXTOP, you agree to abide by our Sales Policy, as well as our other terms and conditions, including our Privacy Policy, Return and Refund Policy, and Shipment Policy.

Thank you for shopping with STAYXTOP! We look forward to providing you with high-quality lubricants and exceptional customer service.

Effective Date: March 24, 2025